Quick Answer: Why Would A Fax Not Go Through?

Does a fax still send if no answer?

What Does a Fax “No Answer” Alert Mean.

In layman’s language, it means that the receiving fax machine may not be available, or the connection between the two machines has failed.

Other times, the receiving fax machine may fail to notify you when a message has been sent..

Why can I send a fax but not receive one?

Fax issues where you can send, but not receive is typically an issue with the phone line or incorrect setup. If received faxes seem to be going through, but isn’t printing and there is no error message, refer to Faxes are received but not printing out (Fax Preview) to confirm that the Fax Preview feature isn’t enabled.

How do I fix a busy fax line?

Here are some ways to get through to a busy fax.Make sure you have the right number. Whenever we’ve found a really busy (or no answer) fax line, it’s usually because we have the wrong number. … If at first you don’t succeed… Try, try again. … Schedule for late at night. Or get up late at night. … Call and ask for alternates.

Does someone have to answer a fax?

A fax needs to be answered, however, most of the time the process of answering is automated. Most fax machines, fax software, and fax services will automatically answer a call after 2 or 3 rings. Some fax machines (and other variations of fax) have the option for manually answering the call.

Why are my faxes coming out black?

Copies, scans and sent faxes that are all black are usually due to an electronic failure of the machines scanner. Follow the steps below to confirm the scanner failure and resolve the issue. Print a Print Quality Check Sheet (PQCS):

Why will my fax not go through?

Check for phone line connection issues that might be causing failed sent faxes. Call the fax number you are sending to from a phone: If you do not hear fax tones, the receiving fax machine might be turned off or disconnected. … Connect the phone line to the 1-Line port, and connect the answering machine to 2-Ext.

How do you know if a fax went through?

How to know if a fax was sent? You can tell if a fax is completely transmitted (and received by the other fax machine) if your fax has printed a confirmation page. It is a page that summarizes the time and date, number of pages, and destination fax number.

What does it mean when a fax says busy no response?

The message “No Response/Busy” on your Brother machine indicates that the number you attempted to send to was busy or did not respond to your incoming fax. The problem may be related to your line connection. Make sure the telephone cord is connected from your wall telephone jack to your Brother machine’s LINE jack.

How do you troubleshoot a fax machine?

Disconnect the cord from the fax machine and plug it into the phone. Pick up the handset and listen to the dial tone. Make note of any abnormal sounds, including static, background noise, or a weak dial tone. If there is no dial tone, replace the cord with another phone line cord.

When faxing do you dial 1?

Dial a leading ‘1’ when sending a fax only if you would dial a ‘1’ for a regular phone call. As fax works over the phone network, all fax numbers are simply phone numbers and should be dialed the same way as a regular phone call.

What happens if you call a fax number?

The beeps are the noise of the fax machine sending a signal to say “there is a fax machine here.” If no fax machine on your end of the phone line beeps back at the fax machine, the receiving fax machine will simply hang up the line. …

Why is the IRS fax line busy?

They use e-fax. The printer that prints the paper copy of the fax is turned off because limited staff are not in the building to reload paper into the printer or actually sort and process the faxes.